Privacy policy

For Körber Medipak Systems GmbH  (Körber Pharma) and its subsidiaries (section 16) the protection of your personal data is of utmost importance. We treat your personal data as confidential and in accordance with the provisions of data protection laws. This privacy policy contains information on how, to what extent and for what purpose we use personal data when you use the Körber Pharma website.

Please do not hesitate to contact our data protection officer should you have any questions
Reporting data privacy issues

1. Collecting, processing and using personal data by order

You can generally use our website without entering any personal data. You are neither obliged to access this website nor to enter any personal data whilst doing yo. Failure to provide us with personal data may result in you being unable to use individual functions on this website. There are no other consequences to you. Any personal data collected on our website (such as name, address or e-mail addresses) is collected on a voluntary basis, except in explicitly stated circumstances. This data is not transferred to third parties without your explicit consent. We would like to make you aware that data transfer via the Internet (e.g. during e-mail communications) may be subject to security loopholes. It is impossible to provide seamless data protection against third-party access.

If the processing of your data is based on your consent, you have the right to withdraw your consent at any time, resulting in the processing of your personal data becoming impermissible, with the exception of such data processing activities that Körber Pharma must perform by law.

2. Contact form, requesting information materials

If you contact us through the contact form, we store your information (particularly your name and title, contact details, company, country and message) and process it in order to deal with your enquiry. The same applies if you request information materials from us. If you optionally provide us with your telephone number, we may call you to discuss your project and pass you onto the right contact person.

We may transfer your details to other Körber Group companies (e.g. if your enquiry relates to an agreement or customer relationship with another Körber Group company or its products) if this is necessary in order to respond to your enquiry or if your enquiry is targeted at such a company.

Depending on the subject of your enquiry, the legal basis for these data processing activities is the permissibility within the scope of the contractual negotiations, an agreement or our justified interest in the provision of a contact form for general enquiries and/or the provision of information materials (Art. 6 (1) (f) GDPR) or your consent (Art. 6 (1) (b) GDPR).

If you give your consent to receive information about the latest products and services from Körber Pharma and its subsidiaries (section 16) via e-mail, these companies will e-mail this information to you. Your details are stored in a joint mailing list for this purpose. You can withdraw your consent at any time and with future effect. You can unsubscribe by clicking the link in each newsletter or contact us with your request.

3. Data processing to facilitate the use of the website

When you visit our website, we collect data to enable you to use its functions, including your IP address and data on the start, end and reason of your use of the website as well as any data required for identification (e.g. your login details when you log into a secure area). This data is necessary for us to provide and design service according to your needs. It is generally deleted as soon as it is no longer required and there is no obligation to retain it. See section 6 for details on the processing of pseudonymous user profiles.

4. Consenting to cookies and web analysis

When accessing our website, a “cookiebot interface” is displayed in which Körber Pharma asks you to consent to the installation of cookies for the purpose of optimising the website (see section 5) and performing web analyses (see section 6). If you agree, Körber Pharma proceeds as described in more detail in the following sections (sections 6 to 11). These sections also provide you with information on how you can withdraw your consent at any time and block the installation of cookies and/or web analysis services by using the technology of the individual providers.

According to your settings entered through the cookiebot interface, the websites of the Körber Pharma collect data on your website use which is processed by Körber Pharma. Your consent given through the cookie banner consequently applies to the data processing activities of all Körber Pharma companies, and following on from that, the disclosure of the data collected through a respective website within all of the Körber Pharma companies.

With regard to the processing of data collected through the cookies described below, the Körber Pharma companies assume “joint and several liability” within the meaning of Art. 26 GDPR if they jointly decide about the means and purpose of the personal data processing activities. You can assert your rights regarding the processing of the personal data collected by cookies with any of the Körber Pharma companies, and in particular the contact persons listed in section 4. 

You can configure cookie installation and tracking through the following interface:

5. Cookies

If you visit our website and give your consent (see section 4), information may be stored on your computer in the form of a cookie. Cookies are small text files that are sent by a web server to your browser and stored on your computer’s hard drive. This makes it possible to recognise you when you repeatedly visit the website and enables us to provide improved page functionalities and perform web analyses (see section 6). Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies and delete them at any time from your hard drive. We would like to make you aware that the use of the contents of our website may be restricted without cookies. However, you can set your browser to block certain cookies only (e.g. third-party cookies), such as if you wish to prevent webtracking. For further information in this regard, please read the help file of your browser.

6. Webanalyse (Google Analytics)

When you use our website and give your consent (see section 4), we use Google Analytics, a web analysis service by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses cookies (see section 5) to analyse your use of the website. The information on your use of this website is usually transferred to and stored on a Google server in the USA. However, Google first abbreviates and anonymises your IP address within the member states of the European Union and in other contracting states of the European Economic Area Agreement. The full IP address is only sent to a Google server in the USA and abbreviated there in exceptional circumstances. Google uses this information by order of the operator of this website for analysing your use of the website, compiling website activity reports and providing additional services relating to the use of the website and internet to the website operator. Google does not combine the IP address transferred by your browser within the scope of Google Analytics with other data.

You can withdraw your consent for the web analysis and related use of cookies as follows: You can set your browser to block cookies (see section 5). You can also prevent the data relating to your use of the website (including your IP address) from being transferred to and processed by Google by downloading and installing the browser plugin available at the following link. Alternatively, you can block Google Analytics from collecting data by installing an opt-out cookie on your computer. To do so, please click this link:

Disable Google Analytics

You can find further information relating to data protection with Google Analytics at:

7. Google Ads / Remarketing

Our website uses the Google Ads service. The activation of Google Ads requires your active, prior consent to marketing cookies by clicking the "Cookiebot" button on our website. Google Ads is an online advertising program run by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). We use the remarketing function within the Google Ads service. The remarketing function enables us to show you ads based on your interests on other websites in the Google advertising network. To this end, your surfing behavior on our website is analyzed, e.g. which offers you have viewed. This enables us to show you so-called "Google Ads" after you visit our online search engine Google as well as personalized ads on other websites. For this purpose, Google stores a cookie in your browser when you visit Google services or websites in the Google advertising network. This cookie is used to track your visits. It is used to clearly identify your web browser. It cannot be used to identify a particular person. 

You can also configure the activation and deactivation of cookies and tracking by clicking the following button:

Change your consent

You can find out more about Google Remarketing and Google's privacy policy here:


8. LinkedIn Ads, LinkedIn Analytics and LinkedIn Marketing Solutions

We use the services of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). Within the scope of these services, LinkedIn collects and stores user data in pseudonymous profiles to facilitate statistical analyses on the use of the website and success of ads as well as interest-based advertising on our website and on LinkedIn and partner websites of LinkedIn. If you are a LinkedIn user, LinkedIn may also reconcile the data with your user account. LinkedIn uses cookies for collecting data (see section 5). You can deactivate this as well as the resulting data collection on the following websites:

The deactivation is usually stored in a cookie. It therefore has to be renewed if you delete cookies. The deactivation also has to be installed in every browser that you use.

For further information on the LinkedIn data privacy policy, please go to:

9. Pardot

Our website contains tracking technology provided by Pardot LLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA (“Pardot”), which may include cookies (see section 5). Pardot is a Salesforce software module for recording and evaluating the use of a website by website visitors. Voluntarily provided personal data is first stored in Pardot and then processed with the Salesforce CRM system for the purpose of contacting and/or sending information. Salesforce does not store IP addresses, but uses the individual assignment features "unique visitor ID" and "unique identifier". Personal conclusions are not possible.  Pardot collects and stores user data in pseudonymous profiles to provide interest-based advertising. You can prevent Pardot from storing data in cookies and the related records of your user behaviour by deactivating cookies (see section 4).

We use Pardot for our online marketing activities. It is an integrated software solution which we use for various activities, such as:

  • E-mail marketing (newsletter and automated mails, e.g. for the provision of downloads)
  • Social media publishing and reporting
  • Reporting (e.g. traffic sources, access, etc.)
  • Contact management (e.g. user segmentation and customer relationship management)
  • Landing pages, blogs and contact forms

Our contact forms enable you, the visitor of our website, to find out more about our company, download contents and provide us with your contact details as well as other demographic information. This information as well as the contents of our website are stored on servers of our software partner, Pardot. We use these details for getting in touch with you. Cookies also tell us which services provided by our company are of interest to you. To do so, we store information on your interaction with our website, such as downloaded documents, page visits, date and time of access (“user data”) and also if and when Körber Pharma you have opened marketing e-mails.

We use Pardot for optimising our advertising and customer attraction. We can only combine the pseudonymised data with personal information from your CRM profile so as to provide you with optimised and interest-based support if you have given us your consent to do so.

For further information on the processing of data by Pardot, please go to the Salesforce website.

10. Youtube-Videos

Our website contains embedded videos that are provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We have embedded YouTube videos with YouTube’s “Privacy-Enhanced Mode”. This prevents YouTube from processing data on your visit or installing cookies on your computer if you merely access a page containing an embedded video. If you click a video, your IP address is transferred to YouTube and YouTube is notified that you have watched the video. If you are logged into YouTube, this information is also allocated to your user account (you can prevent this by logging out of YouTube before accessing the video). We do not have any knowledge about nor influence over the possible collection and use of your data by YouTube when you access a video. For further information, you can read YouTube’s data privacy policy at

11. Transfer to third parties and non-EU countries

Your personal data is only transferred to third parties if it is based on a legal authorisation or your prior consent. For example, we may transfer data to other Körber Group companies if this is required for responding to your enquiry. We only transfer your data to government agencies if we are obliged to do so by law or due to an official decree or court ruling.

12. Deletion

The data collected by Google Analytics in the form of pseudonymised user profiles (section 6) is deleted no later than 38 months from the last entry in the respective user profile. In all other cases, we delete your personal data as soon as it is no longer required for the purpose of its collection and processing and we are not obliged by law to retain it for certain periods of time.

13. Data security

Körber Pharma has implemented technical and organisational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorised access. Our employees and all persons involved in the data processing activities have been obliged to comply with all laws relevant to data protection and confidentiality when handling your personal data.

To protect the personal data of our users, we use a secure online transfer method called "Secure Socket Layer" (SSL). You can recognise it by an “s” being added to the http:// part of the address ("https://") and/or a green, closed lock symbol being displayed. You can find out more about the SSL certificate used by clicking on the symbol. The display of the symbol depends on your browser version. SSL encryption ensures that all of your data is transferred in encrypted form.

14. Your rights regarding personal data

Data protection law gives you a number of rights with regard to your personal data (data subject rights). They include the right to request information on your personal data stored with us as well as the right to correction, deletion, restriction and portability of the processing of this data and objection to its processing. The law stipulates if and insofar as these rights exist in individual cases as well as the applicable terms and conditions. If you have consented to the processing of your personal data, you can withdraw this consent at any time. You further have the right to complain to the competent data protection supervisory authority.

15. How to contact us

You will find our contact details in the imprint.

Please do not hesitate to contact our data protection officer should you wish to assert your rights stated in section 13 or have questions on data privacy in our company or with regard to this data privacy policy.

16. Companies of Körber Pharma

  • Körber Medipak Systems GmbH  |  Hamburg, Germany
  • Körber Medipak Systems North Amercia, Inc.  |  Fargo, United States of America
  • Körber Medipak Systems (Shanghai) Co., Ltd. | Shanghai, China
  • Körber Medipak Systems América Latina | São Paulo, Brazil
  • Dividella AG  |  Grabs, Switzerland
  • Mediseal GmbH  |  Schloss Holte-Stukenbrock, Germany
  • Rondo AG  |  Allschwil, Schweiz
  • Seidenader Maschinenbau GmbH  |  Markt Schwaben, Germany
  • Systec & Services GmbH  |  Karlsruhe, Germany
  • Werum IT Solutions GmbH  |  Lüneburg, German